Free bucks are only awarded once they have been processed by Kickr and are no longer in transit, being processed, or deemed ineligible. Unfortunately, the timeframe for crediting mail-in requests for free bucks can vary quite significantly.
This is due to multiple factors outside of our control, such as the postal service, 3rd party scanning facilities, etc. This is on top of the internal processing time, which is usually fairly quick.
For answers to a list of the most commonly asked questions, check out our Free Bucks Code FAQ. For full details nd rules, head to the Sweepstakes Rules.