If you're experiencing slow game load times at Kickr, it can be due to a variety of factors. Here are some steps you can take to improve your gameplay experience:
Quick Checks
- Internet Connection: Verify that your internet connection is strong and stable.
- Close Background Applications: Shut down any applications running in the background that you do not need.
- Update Your Device: Make sure your device has the latest system updates installed.
- Clear Cache and Cookies: Regularly clear your browser's cache and cookies to free up space. Check out this article to learn more.
- Restart Your Device: Sometimes, a simple restart can improve performance.
Additional Steps
If the above solutions don't work, consider the following:
- Incognito Mode: Open a browser tab in incognito mode to check if browser plugins are affecting performance.
- Virus Scan: Run a virus scan to eliminate the possibility of malware affecting your device (do not run this while playing).
- Device Upgrade: If possible, try using a device with a faster processor or more memory. Computers typically perform better than mobile devices for gaming.
- Wired Internet Connection: If you're on a computer or laptop, a wired internet connection may be more reliable than Wi-Fi.
- Power Management Settings: Check that your device's power settings are on High Performance.
- Device Overheating: Ensure your device is not overheating, as this can slow down performance.
Device Compatibility
Lastly, ensure that the device you're using to play games on Kickr's platform is not outdated to the point where it struggles to support normal gameplay.
If you have any problems, don't hesitate to contact our Customer Support for more help.