How to change or update my residential address

When changing or updating your residential address, you must verify the new address. 

To complete the process, please follow these steps:

1. Log in to your account.
2. Navigate to the Contact Us in the footer or press this link.
3. From the dropdown menu "Support Request Type", select Account issue.
4. From the sub-category, select Update or change my residential address.
5. In the description field enter your new address details and the reason for the change.
6. Press Submit the request button.

Once we process the request, we will send you a link to complete the proof of address process. This fully automated step only requires you to photograph a document.